Thank You For Your Order!


All Fields Are Required To Complete Your Order


This VOICE AIGENT SERVICE AGREEMENT (this “Agreement”) between Client company listed below (Client), with its principal office location also listed below, and Advantis Digital Media, with its principal office located at 3400 Chapel Hill Road, Suite 100/55, Douglasville, GA 30135 (“Agency”). The parties, intending to be legally bound, hereby agree as follows:

VOICE AIGENT.  Agency will create and maintain a Voice Ai Agent (“AiGent”) for the client. The AiGent will answer inbound phone calls and/or on-website voice conversations.

AIGENT SETUP.  Agency will create the AiGent according to the needs of the Client, which includes but not limited to the AiGent goals (e.g. Booking appointments), information it can and should share with users, behavior style, integration with Client’s systems (e.g. CRM, Calendar, etc.).  A One-Time setup fee of up to $250 may be applicable if integrations with Client's systems (e.g. CRM, Point of Sale) are determined to be complex and require significant additional programming or design work on Agency's part.  A brief consultation between the parties must take place before any setup fee is charged to the Client.

CHANNELS. The AiGent will be available via phone and website. Agency will provide Client with the AiGent phone number, as well as an embed-code to add to any website (Agency can add it for the client).

PRICING:

  •          Client will pay $400/mo. For 400 minutes/mo.
  •          For every minute above 100 the Client will pay an overage fee of $1.00/min.
  •          A One-Time setup fee of up to $250 may be charged for the initial installation (See AIGENT SETUP).
  •          Concurrent call handling: up to 20 concurrent calls at a time.
  •          Minutes do not rollover.
  •          Client can downgrade or upgrade at any time.

TERMINATION. The term of this agreement is month-to-month and requires a 30-day termination notice by the terminating party.

DISPUTES. Any disputes that arise between the parties with respect to the performance of this contract shall be submitted to binding arbitration. If required, both parties will mutually agree on an arbitrator Association, and adhere to the arbitrator’s rulings. Both parties hereby agree to share equally in the costs of said arbitration. The final arbitration decision shall be enforceable through the courts of the state of Georgia. In the event that any court of competent jurisdiction holds this arbitration provision unenforceable, then

PAST DUE AMOUNTS. Amounts owing to AGENCY for fees and/or expenses that remain outstanding for thirty (30) calendar days from the invoice date shall be considered past due, and if still past due fifteen (15) calendar days after Client has been notified of the past due status, Client shall pay interest on such past due amounts at a rate of one percent (1%) per month until all amounts owing, including interest, are paid in full. At sixty (60) days past due, AGENCY may terminate service without further notice.

COLLECTION. Client shall be responsible for all costs incurred by AGENCY in the collection of past due amounts for fees. Such collection costs shall include but not be limited to, attorneys' fees and shall include fees for time expended on collection by AGENCY at its highest prevailing hourly rate.

LIMITED LIABILITY.  AGENCY’s liability is limited to the creation and deployment of the AiGent according to Client’s specifications. AGENCY is not responsible for the AiGent providing wrong information (especially in the first 30 days after deployment where the AiGent is being optimized), service interruption due to connection failure or 3rd party phone number provider. In any case AGENCY’s liability will be up to the total payments made to AGENCY. The Client understands and agrees that much like a human phone representative, AiGent can make mistakes, and the Client will not hold Agency responsible for those mistakes.

CONFIDENTIALITY.  AGENCY will not at any time or in any manner, either directly or indirectly, use for the personal benefit of AGENCY, or divulge, disclose, or communicate in any manner any information that is proprietary to Client, or which has been provided to Client by others under confidentiality restrictions. AGENCY will protect such information and treat it as strictly confidential. This provision shall continue to be effective after termination of this Agreement.  Confidential information includes, but is not limited to, customer lists, contacts, vendors, mark-ups, profit/overhead percentages, any spreadsheet or computer-generated data regarding the project or business, as well as all business, technical and non-public financial information of the Client.